Do you have a question about your personal information? Find all the answers here regarding managing your account, protecting your data and updating your details.
Questions fréquentes
Is my personal data kept confidential?
Yes, your personal data is strictly confidential. AKAMMAK attaches great importance to protecting your privacy and is committed to complying with the regulations in force, in particular the General Data Protection Regulation (GDPR).
The information collected when you create an account, place an order or browse our website (such as your contact details, order history or communication preferences) is used solely to ensure you have the best possible experience: processing your orders, delivery, managing customer service, improving our services and sending you personalised information if you have chosen to receive it.
Your data is never sold to third parties. It may only be passed on to trusted service providers necessary for the proper functioning of our services (payment, delivery, hosting, analytics or communication tools), in compliance with the security and confidentiality requirements imposed by the regulations.
AKAMMAK also implements various security measures to protect your information against unauthorised access, in particular through secure systems and restricted access to data by authorised personnel.
In accordance with the GDPR, you have the right to access, rectify, erase and transfer your personal data at any time. To exercise your rights or obtain further information, please contact our customer service team at the following address: serviceclient@akammak.com.
Are the links on the AKAMMAK website secure?
The website https://www.akammak.com/fr/ may contain links to websites operated by other companies. By clicking on these links, you leave the site; consequently, AKAMMAK has no control over the operation of these websites. The fact that these websites are listed on Akammak.com does not in any way imply that AKAMMAK accepts any liability. Any personal information you provide via these websites will be subject to their respective privacy policies. We recommend that you pay particular attention to their privacy policies.
What is a cookie and what are they used for?
A ‘cookie’ is a very small text file that is stored on your hard drive by certain web pages on the site. Cookies are harmless in that they cannot extract information from your hard drive, over which you have full control. AKAMMAK uses cookies to measure website traffic, to provide information that will prove extremely useful to its marketing department, and to personalise your future use of the site. This technology does not automatically provide AKAMMAK with any personal information about you. You can opt out of cookies at any time by changing your computer’s settings.
How does AKAMMAK use cookies and browsing data?
AKAMMAK may use your browsing data via cookies managed by a partner. The data used is strictly anonymous and is processed for statistical purposes only. As a result, you may see personalised banners suggesting products similar to or complementary to those you have already viewed and which are available on AKAMMAK’s websites.